Thursday, January 15, 2009

What to say when they say, NO


If you stop when they say no, you lose an opportunity for them to say yes:


Never accept "no" as a final answer. Probe by stating, "You probably have a very good reason for saying that ... may I ask what it is?". Let them do the talking! You will discover the real reason for not taking advantage of your offer and you will then be able to re-group and make the deal!

Source: Sylvia Allen, Allen Consulting Inc., sylvia@allenconsulting.com, (732) 946-2711

If you liked this tip, you will love Sylvia's training tools. Click here for information on her book, or click here for information on her video.

Sphere: Related Content

No comments: