
On Sunday October 2, 2011, I launched a new website, Scott Howard aka ScLoHo at http://www.scotthoward.me/ .
While I set up domain redirects for the 4 separate blog sites, like this one, you will most likely need to resubscribe to the RSS and newsletter feeds on the new site.
Why the move? Here's the answer = http://www.scotthoward.me/2011/10/03/welcome-to-the-new-scloho/
:)
Monday, October 03, 2011
The New ScLoHo Website
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Friday, September 30, 2011
Friday Night Marketing News from Mediapost
Click & Read:
by Aaron Baar
by Karlene Lukovitz
by Karl Greenberg
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The Danger of Generic
With technology evolving it should be easy for you to create different campaigns for different clients....
Here's an example why from MarketingProfs.com:
Don't Introduce Yourself to a Customer You've Already Met
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How is an existing customer supposed to feel when you send a form letter inviting her to sample your product or service and become a new customer? According to Allison DeFord, mistakes like this unnecessarily alienate otherwise happy customers—and might even send them into the arms of competitor who can remember their name.
Your best defense is a two-pronged offense that combines meticulous database management with a solid content strategy. Writing at the FELT blog, DeFord recommends components like these:
- Random letters of appreciation. Send a note of thanks—perhaps once each year—to let customers know you value their loyalty.
- Acknowledgement of milestones. When you celebrate a customer's birthday, or the anniversary of his first purchase, it reminds him that he matters to you.
- Handwritten notes of congratulation. Supply everyone in your company with high-quality note cards, advises DeFord, and encourage them to send handwritten notes that laud customers' accomplishments and promotions.
- Exclusive customer-only offers and news. Giving customers a special discount or a pre-launch sneak-peak is a great way to make them feel special.
- User forums and online communities. A private space for discussion and interaction is beneficial to customers—and enables you to take notes on their concerns and interests.
The Po!nt: Treating an existing customer like a potential customer might turn her into a former customer. So make sure she knows you know exactly who she is.
Source: FELT.
Sphere: Related Content
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Email Tips
Excellent Advice from Jill:
How to Write a Highly Effective Subject Line
By Jill Konrath
If you're like most sellers, you don't pay a lot of attention to the subject lines. They're an afterthought. No big deal, right?
Totally wrong. Your subject line is the most important part of your message. If it's not a good one, your email gets trashed in a nanosecond. In fact, research by ExactTarget (my email newsletter service) show that the average person spends only 2.7 seconds on a message before deciding if they'll delete it, forward it or read it.
Just 2.7 seconds. That's all the time you have to capture a readers attention. That's why your subject line is so darn critical.
First, let's talk about what you don't put in a subject line. In order to avoid auto-deletes, it's imperative for you to:
- Avoid salesy verbiage. Get rid of words like excited, hot new product, free offer or special pricing.
- Avoid info on your company. No one is interested in your new product announcements or company updates except you.
- Avoid capital letters. Just the first word should be capped. Otherwise it seems like a headline, not a personal message.
- Use a referral. If someone has referred you to this person, put that in your subject line. They'll want to know why. For example, you might write: Terry Jones said to get in touch.
- Ask a quick question. If your prospect feels it's simple and relevant, they'll take a look. Your subject line might read: Quick question re: new client acquisition challenges.
- Tempt with ideas or information. My prospects are always interested in subject lines like this: Idea to reduce your sales cycle time or How XYZ company increased sales to Fortune 500 companies by 127%.
- Mention a trigger event. If something is happening within the company or in their greater business environment that's relevant to your offering, bring that up. For example, if you read about a recent merger, you might write: Impact of XYZ merger on (insert relevant business issue you address.)
Here's a major caveat though. When they start reading your message, it needs to deliver exactly what you promised in your subject line.
If you move into salesy mode or talk about your company, you'll trigger your prospect's auto-delete reaction. They can't control it. And you've lost the opportunity to open the conversation.
Hopefully by now you understand just how critical those simple little subject lines are to your sales success. I'd suggest you sit down right now and create 10 new ones you can use in the upcoming weeks.
Finally, start your experiment. See if you can tell which subject lines are most effective with your prospects. Then create variations off the same theme. You'll immediately see the difference in your sale success.
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Thursday, September 29, 2011
New Ad Campaigns
Amy shares:
Vagina monologues. Weird science. Let's launch!
Really, what IS that unintelligible line in Elton John's "Rocket Man," that I've been singing incorrectly for years? A ride in a 2012 Volkswagen Passat will answer my question, not Google. In the first of two new spots, a hodgepodge of amateur singers belt out "Rocket Man" lyrics while showering, riding an elevator or making coffee. The song is butchered as people interpret the lyrics differently: musty motor home and cheap cologne are two possibilities: I always thought the line ended with "ever known," so I'm just as bad as the folks in the ad. It's not until a couple riding in a 2012 Passat, with a Fender sound system that the answer becomes clear: "burning out his fuse up here alone." Watch it here. Two friends take a 13-hour nonstop road trip, listening to Spanish 101 tapes the entire time. Needless to say, they're now fluent and the Passat gets good gas mileage. See it here. Deutsch LA created the campaign.
Xerox is back with two TV ads for its "Ready for Real Business" campaign, highlighting how brands hire Xerox to handle business -- which allows them to handle real business. Michelin Man has little time to worry about accounts receivable numbers when he is busy fighting a gas pump with multiple nozzles for arms. Take it away, Xerox. Watch it here. A man on a Virgin America flight was looking to do some business in the bathroom but encountered a different business instead: a call center managed by an in-flight team. He's quickly removed and forced to wait for another bathroom. See it here. Y&R created the ads.
Fire down below! Science World launched "Beach Time," the latest ad in its "We Can Explain" campaign. This is your go-to source for strange-but-true facts. Did you know that bellybutton lint makes great kindling? One poor sunbather learned the hard way when he awoke on the beach to see smoke emerging from his bellybutton. He blows at the smoke, starting a fire in his belly, forcing him to think fast and flop atop the sand for relief. Watch the ad here, created by Rethink, Vancouver and directed by Wayne Craig of Holiday Films.
"Dragons aren't the only monsters," closes a chilling ad for ECPAT-USA (End Child Prostitution and Trafficking). The 60-second PSA begins with a young girl reading a book under a blanket. The story begins with a girl falling in love with a prince, who sweeps her off her feet and takes her to live in his castle. The story then takes a horrific turn with the young girl describing abuse, rape and being held in captivity. A disturbing statistic: roughly 100,000 American children are at risk of being sold into the sex trade each year, according to the U.S. Department of Justice. Watch "Princess" here, created by JWT New York.
Dragon speech recognition software launched a trio of TV spots highlighting the product's ease of use. Just talk, no need to type. A young boy, writing a report on Blackbeard, decides the pirate isn't scary enough and embellishes a smidge. The updated Blackbeard has no eyes, an eggbeater for a hand and steals children. The last bit hits too close to home, prompting the boy to yell, "delete, delete." See it here. A man writes a sensual scene in his romance novel while he's ironing and the kids are running through the house in the next ad, seen here. A woman pitches her soap products to spas worldwide, hoping to play off the scents of the city. When she reaches New York, however, she realizes that the scent of hot garbage is not something one wants to lather up with. Watch it here. FORGE created the campaign and media buying was handled in-house.
Honda TV ads have a new voiceover. Gone is Kevin Spacey, replaced by actor Jason Bateman. When I first watched the ad, I hardly recognized Bateman's voice, though. His debut ad promotes the Honda Accord. In it, Bateman describes the lessons learned from the first Honda Accord made, along with strides in racecars and private airplanes. Information from these realms is implemented in the latest Honda Accord. Watch "Through It All-5 Star" here, created by RPA.
Think of this as the Vagina Monologues: 2.0. Or, if your vagina blogged. The Colony produced a 2-minute Web film for Johnson & Johnson China called "Gyno." The ad is voiced by a woman's vagina. CG animation quickly lets that cat out the bag, with a voiceover offering further confirmation. "At times I am your charm, at other times, your wickedness. I can make you proud or embarrassed. At times I am tender, sweet, at times I am wild." The film drives viewers to a microsite, translated as "little v," where female consumers can submit stories about women's issues. See the film here, created by Ogilvy Raynet, Beijing.
I am a huge fan of "Top Chef." That being said, I'm 100% convinced that season 5 favorite Fabio Viviani has a faux Italian accent and speaks better English than I do. Fabio stars in an ad for Domino's new line of Artisan Pizzas: Spinach & Feta, Italian Sausage & Pepper Trio and Tuscan Salami & Roasted Veggie. The ad plays off Fabio's too-cute accent and takes viewers through a set of multiple takes, as Fabio fudges his lines. Cue the shot of an actual Domino's chef, who's unconvinced that Fabio's charm will sell pizza. See the ad here, created by CP+B.
Random iPhone App of the week: Get your motor running: next week is Advertising Week in NYC. Deutsch updated its Advertising Week app from last year, providing real-time event updates, customized scheduling, local info and directions. This year, look for a new social media capability where users can tweet, post to Facebook and check-in with foursquare, all from within the app. Download it for free from the App Store.
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Closing Time
from RAB.com:
Daily Sales Tip: Salespeople Need to be Great at Closing
Actually, this is true, but not in the sense most people think.
A sale is not a sale until it is brought to a conclusion or closed. Good salespeople know that. Successful salespeople know that closing the sale is not a tactic to trick or maneuver a buyer into a decision. When buyers feel manipulated, they may later cancel the order they felt pressured to place.
Great salespeople know that the best conclusion is getting the buyer to say yes, then following through to see that the buyer is satisfied enough to continue to order again, or to make a referral to someone else who'll buy.
Selling is just finding out what the person wants -- that's the first step. The second step is to help them get it. That's closing the sale -- satisfying the buyer's want.
To close a sale a salesperson must first invest the time to understand exactly what the buyer wants. Second, the salesperson must show how his or her product or service meets that want. If the salesperson really understands the buyer and makes recommendations based on the want, the buyer will close himself or herself as soon as the connection between the want and the product or service is understood.
The close simply becomes pointing out the desired outcome to the buyer. A close is not trying to wrestle with the buyer and pressure him or her into making a purchase he or she may regret later.
Source: Sales author/speaker Terry L. Mayfield
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