Cheaper to Keep Her?

From my Email:

THINKing

Customer Retention Strategies

After my prediction last week of increased attention on customer retention in 2009, I thought I’d provide some links to related articles on customer retention. Here you go:

Patience? No, Let’s Kill Something!

Cheaper To Keep

Customer Retention: Be A Relationship Leader

It’s The Relationship, Stupid

Surveys Help In Customer Retention

Dear Valued Customer

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