Follow & Repeat

5 Steps to be Better:

Path to Improvement

by Roy H. Williams

Is there any part of your business you’d like to improve?

Listen to me: You won’t improve what you don’t measure.

Here’s how to get the ball rolling:

Step One: Identify, clearly, what you’re trying to make happen.

Step Two: Determine how progress might be measured. (This is the hardest step by far.)

Step Three: Measure current performance - prior to making any changes - to create a baseline.

Step Four: Implement a change you believe will alter the outcome.

Step Five: Measure again, and compare the results to your baseline measurement.

Repeat steps Four and Five until satisfied.

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