I have some out of town clients in places such as Portland, Maine; Cincinnati, Ohio; Indianapolis, Indiana; Milwaukee, Wisconsin and other places and this year I included a gift certificate in a Christmas card to a local restaurant.
Most were very pleasantly surprised as these were people whom I've never met face to face, only by phone and email. ( I know this because of the thank you notes all of them sent!)
As it may be too late to give Christmas gifts, it's never too late to follow the advice of Jim Meisenheimer:
Leave People Feeling Good
Don't tailgate because it annoys the crap out of some people and doesn't make them feel good.
Don't do any texting while you're driving because you could end up killing someone - including yourself - not a good idea.
For Pete's sake use your directional signals when making turns. It's just plain rude and inconsiderate of other people. And it doesn't make anyone feel good about you.
Leave cyclists feeling good by giving them some extra space on the roadways.
Long before cell phones became popular, you could always find a public telephone near the bathrooms away from the dining area. Take a guess why restaurants didn't place these phones in the middle of the restaurants. Don't be a rude dude - take your cell phone out of the main dining area.
Smile as you're talking with people. Most people like people who are smiling - it makes them feel good.
Ask questions to show you're interested in the other person.
Every time someone helps you, go out of your way to say a sincere, "Thank you." Tell them specifically what you appreciated. It's high touch in the high tech world we live in. Always makes people feel good.
Form the habit of writing handwritten thank you notes - it won't get deleted like your emails will, and it makes people feel good. Use a fountain pen with blue ink for best results.
Avoid double dipping. People who know better, don't feel good when you take your shrimp and dip it into cocktail sauce and then take a bite. And then dip the rest of your shrimp back into the sauce. Makes me want to scream GERMS!
Avoid over-using the word "I" in your letters and emails. Use the word "You" as often as possible.
Mario Andretti says you should seize the opportunity and step up - it's up to you to earn the business. And when you do earn it, everyone will feel good.
Everyone has a FAX machine and few people ever use it. When you walk by your FAX machine and see some paper face down - makes your curious to see what it is. Write your FAX so it makes people feeling good.
Start your own Philanthropic Foundation and write checks to people in need - that will certainly make them feel good. The check doesn't have to be big to make someone feel good.
Every once in a while leave a 50% tip in a restaurant when you experience exceptional service - that will make your server feel very good.
When you read an exceptional book, buy a few extra copies, autograph and date them and give copies to family, friends, and customers.
Don't treat people the way you want to be treated. Treat people the way they want to be treated - they'll feel good about you.
If you're going to be late for a meeting, even just 2 minutes, call to say you're going to be late. It shows respect and makes people feel good about you.
Deliver the WOW experience every chance you get.
Go buy 6 "Oscar" statuettes and give them to people who go out of their way for you. Everyone wants an "Oscar." It's a memorable way to recognize somebody. They'll never forget who gave it to them!
Offer two compliments every day. Keep looking until your can compliment two people for two different things - now everyone is feeling good.
Don't overlook your spouse. He / she doesn't live your life but he / she is a huge part of it. Surprise your spouse with surprises. It will make him / her feeling good - for long time.
Don't ignore your pets. A little extra attention will make them feel good too!
Jim Meisenheimer. 13506 Blythefield. Lakewood Ranch. FL. 34202
941-907-0415. jim@meisenheimer.com. http://startsellingmore.com
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