from my email archives:
Daily Sales Tip: The Eyes Have It
You can generally tell how your sales presentation is going simply by watching your prospect's eyes.
If they dart around the room, check paperwork, or gaze out the window, it's time to shift gears. Say something unexpected or introduce a new idea, but do something different.
Ask prospects what's on their mind, and why you lost their attention. You might even want to cut the meeting short and offer to come back another time.
Source: 123 Super Sales Tips
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