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Daily Sales Tip: Make Them Feel Comfortable
People never say what they really mean...at first. Most individuals learn from a very early age that saying what is really on their minds can have negative consequences.
As a result, they are cautious to express their real feelings until they feel "safe enough" with another person. The professional salesperson "peels the onion" to allow the customer a feeling of safety, which allows for the free expression of thoughts, opinions and feelings.
Source: Sales trainer/speaker Jeff Thull (www.primeresource.com)
Friday, May 28, 2010
Feeling Safe
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