Monday, April 04, 2011

Are You Friendly with your Customers?

It takes more than a "Like" on your business Facebook page to earn a loyal customer.

It takes building relationships.

Last week on the Not-So-Secret Writings of ScLoHo, (click here), I asked 4 questions you should take the time to ask yourself:


If your best customer was also your best friend, what would you be doing differently in your interactions with them?

If your best friend was also your best customer, what would you be doing differently in your interaction with them?

If you treated all of your new customers the way you treat your best customers, what would you need to do differently?

If you treated all of your current customers the way you treat new customers, what would you do differently?

Take a moment and answer those 4 questions.

Write those answers and ideas down.

Only you know the real answers.

Now I have one more question.

If you implemented the changes and ideas you just wrote down, would your business be more successful and your future more secure?

The Not-So-Secret Writings of ScLoHo is updated every Tuesday morning at 7am and you can also subscribe free to email or RSS feeds. Click here to go there.

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