Saturday, September 20, 2008

A "Soft" Grand Opening


I've noticed a trend recently that I believe is good for new businesses.

Don't have a Grand Opening when you start your business.

Instead, spend the first few weeks, working out the bugs, fixing the problems that need to be corrected before your business gets busy.

It's also about making a good first impression.

Seth Godin shares his thoughts from his blog:

The myth of launch PR

New startups can spend hundreds of thousands of dollars racing after a dream: a giant splash on launch.

Just imagine... a big spread in Time Magazine, a feature on all the relevant blogs, a glowing review in the Book Review. Get this part right and everything else takes care of itself.

And yet.

Here are some brands that had no launch at all: Starbucks, Apple, Nike, Harry Potter, Google, William Morris, The DaVinci Code, Wikipedia, Snapple, Geico, Linux, Firefox and yes, Microsoft. (All got plenty of PR, but after the launch, sometimes a lot later).

I'm as guilty as the next entrepreneur. Great publicity is a treasured gift. But it's hardly necessary, and the search for it is often a significant distraction.

It works for movies, in fact, it's essentially required for movies. But for just about every product, service or company, the relentless quest for media validation doesn't really pay. If you get it, congratulations. If you don't, that's just fine. But don't break the bank or your timetable in the quest.

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